Terms Of Service
Cancellation Fees
All orders, products, and invoiced items are subject to up to a 25% cancelation fee.
Fees apply any time after an order is placed with Blaze Off-Road Limited by the customer or any time after a customer pays their invoice. For refunds on tuning see below.
Refund Times
Within 14-days of refund requests Blaze Off-Road Limited will inform the customer of the refund amount after any restocking or processing fees. Then within 60 days of confirming that with the customer, a refund will be issued. This is the policy for all products and tunes ordered.
Other Refund Options
If an order is refunded as a gift card for Blazeoffroad.com and Blaze Off-Road Limited, then a max of 20% restocking fee and shipping charges can be withheld from the refund.
Warranty of Third Party Products
When new products are purchased from us at or above manufacture MAP pricing, Blaze Off-Road Limited will happily handle the warranty process with the manufacture. Labor will not be warrantied unless it is concluded that a failure was due to an error of ours.
Tuning Terms
Due to the inherently risky nature of ECU tuning, there is no warranty. By having us tune your truck you accept that ECU tuning is an inherently risky task. Blaze Off-Road Limited, nor any of its employees or affiliates will be held responsible or liable for any failures, breakdowns, malfunctions, or dealer-related warranty issues, including voiding or denial of warranty.
Tuning Refunds
If you have purchased a tune and for any reason want to cancel your order, there will be a 10% cancelation charge.
Tuning No Show
If you purchase a tune, schedule an appointment, and fail to show or provide us with adequate notice there will be a no-show fee of $50.