Terms
Returns
Returns for switching systems, kits, and harnesses will not be offered. These orders can be canceled up until they ship, and will be subject to the cancellation fees listed below. Returns of third-party products may not be offered but will be handled on a case-by-case basis.
Cancellation Fees
All orders, products, and invoiced items are subject to up to a 20% cancelation or restocking fee. Wiring harnesses, due to their custom nature and made to order process will have a 50% cancelation fee, and we reserve the right to deny return of any wiring harness once it has shipped. Fees apply anytime after an order is placed with Blaze Off-Road Limited by the customer or anytime after a customer pays their invoice.
Refund Times
Within 14 days of refund requests, Blaze Off-Road Limited will inform the customer of the refund amount after any restocking or processing fees. Then, within 30 days of confirming that with the customer, a refund will be issued. This is the policy for all products ordered.
Other Refund Options
If an order is refunded as a gift card for Blazeoffroad.com and Blaze Off-Road Limited, then a maximum of 10% fee and shipping charges can be withheld from the refund.
Warranty of Third-Party Products
When new products are purchased from us at manufacturer MAP pricing, Blaze Off-Road Limited will happily handle the warranty process with the manufacturer. Labor will not be warranted unless it is concluded that a failure was due to an error of installation.
Tuning Terms
Due to the inherently risky nature of ECU tuning, there is no warranty. By having us tune your truck you accept that ECU tuning is an inherently risky task. Blaze Off-Road Limited, nor any of its employees or affiliates will be held responsible or liable for any failures, breakdowns, malfunctions, changes in emissions laws or testing, or dealer-related warranty issues, including voiding or denial of warranty. Tuning is for off-road use only, and can only be performed on vehicles not expected to pass emissions testing.
As of 11/01/2022 Blaze Off-Road is no longer offering tunes.
Shipping Policy
If you purchase any item from us that you would like shipped to you Blaze Off-Road, its partners, and its employees can not be held liable for the package once it is picked up by the shipper from our facility. Packages that have entered the shipper's system are no longer in the possession of or control of Blaze Off-Road.
All overnight orders must be placed before 12 noon, so that they can ship by our 3pm cut-off time. Overnight orders placed after 12 noon will ship the next day.